Older Restaurant Managers 'More Risk Averse', Study Finds
UFSC study shows prolonged tenure leads managers to favour conservative actions.
Tempo previsto
16/4/2025
Unbalanced outrage can hinder effective communication, diminishing our chances of being truly heard.
Indignation is an important driving force, a conclusion I’ve reached through practical experience. When faced with injustice or disqualification, I get incredibly angry. It's an open invitation (DE ALMEIDA, Maku) to fall into the "less-than/more-than" existential position and start playing psychological games.
Although psychoanalysis and political communication offer some valid points regarding malaise, disillusionment, and the formulation of threats, it is in transactional analysis that I find the first roadmap to understanding indignation. My intention is to help us all become a little less indignant.
The "less-than/more-than" existential position, described by Berne, relates to the individual who feels at a disadvantage in relationships. “The other person earns more!”, “But that's because they're more attractive!”, “The hard work always falls to me!”, and so on. And if the other person is "more", then I am "less".
I ask: why do we "hate" an opposing "ideology" or corruption? Alright, there are several possible errors. When faced with a blatant mistake by others, what do we do? Shout? Impose our will violently? Well, of course not. And this is the "problem" with indignation.
When indignant, we think we have a free pass for uncouth behavior. And that's where the "persecutor" in psychological games enters the scene, to "speak the truth!", "Give it to them straight!", "You're going to have to listen to me!". What are the chances of an "indignant" person being heard? Low. Very low.
It matters little how important the message is if it doesn't reach the other person in the right way. In fact, the "right way" is the way the other person will understand. "Communication is what the other person understands".
Whether or not you’re against issue A, have chosen issue B as your cause, or have been called upon to clarify issue C, it is both possible and necessary to communicate effectively. Please, don't stop participating. We can talk about absolutely anything without raising our voices or harming our fellow human beings while thinking we are doing good.
Leia insights sobre a interação de humanos com modelos de linguagem de IA, e sobre os ODS no Brasil. Lab Educação 2050 Ltda, que mantém este site, é signatária do Pacto Global das Nações Unidas.
Online, impulsive anger flares.
Non-violent speech builds justice.
UFSC study shows prolonged tenure leads managers to favour conservative actions.
A recent study published in the *Revista Turismo, Visão e Ação* (RTVA) reveals that older managers with longer tenures in restaurants tend to be more risk-averse in their corporate decisions. The research, conducted by researchers at the Federal University of Santa Catarina (UFSC), analyzed data from over 2,000 restaurants in Europe between 2014 and 2016.
The study, titled "Influence of Management Team Characteristics on Risk Decision-Making: Evidence from the Restaurant Sector," utilized the Amadeus database and employed the least squares method to analyze the relationship between manager characteristics – age, tenure, gender, and team size – and the companies' level of financial leverage, used as a risk-taking indicator.
The results showed a significant negative correlation between the age and tenure of managers and their propensity for risk. Older managers and those who had held the same position for a longer period demonstrated a preference for more conservative decisions, opting to maintain the status quo rather than adopting innovative or risky strategies.
Contrary to some expectations, the study found no significant relationship between the size of the management team or female participation and risk-taking. Although previous research has suggested a possible influence of these factors, the data analyzed did not confirm this hypothesis in the specific context of the restaurant industry.
The authors suggest that the risk aversion demonstrated by more experienced managers may be related to the prioritization of stability and the reputation built throughout their careers. Familiarity with the sector and a concern to preserve accumulated gains may lead them to avoid decisions that represent potential threats to the business.
The study's findings have significant implications for restaurant management. The research suggests that the composition of the management team can directly influence the strategy and performance of companies. Restaurants with younger managers may be more willing to innovate and take risks, while those led by more experienced managers may prioritize stability and financial security.
The researchers highlight the need for further studies to deepen the understanding of the relationship between manager characteristics and decision-making in restaurants. Investigating psychological factors, such as individual risk tolerance, and analyzing data from a longer period could enrich the discussion and provide more precise insights for the sector.
Lack of updates and context erodes reader trust.
A journalistic suite is the continuation of a news story in new articles that update previous ones. Something like: "Two people were injured in an accident"; then, "Men injured in accident undergo surgery"; further, "Men injured in accident discharged from hospital"; and finally, "Company responsible for accident involving injuries fined." All these sensational headlines relate to the same original event.
Not every type of news warrants a continuation. Some events and accomplishments have the momentum for a single appearance. However, to appear once or several times in the newspaper, the "thing" must truly be news, which basically means it's not advertising or propaganda – but that's a topic for another time.
In terms of format, a suite is no different from a new news story. After all, a continuation only exists when a new fact is revealed. But it's in style, from what I've observed, that the "marmita das suítes azedou" – meaning why they've lost momentum in recent years. ("Marmita das suítes azedou" is an idiom meaning roughly that the suites have gone stale or lost their appeal).
Let's take a police investigation as an example. Journalism of both good and poor quality is interested in criminal stories. However, in both types of quality, a flavor of vice remains, perhaps originating from the pleasure of "scooping" (when a journalist is the first to report something). It's a haste that hinders more than it helps: not infrequently, versions are presented that collaborate with a story one wants to tell, which may have nothing to do with what actually happened.
In the case of Armed man threatens Black youth in São Paulo, and police officer refuses to act because she's 'off-duty'; watch video (sense-based translation), for example. This is a story that quickly captured the attention of journalists and the public because a video proves not only the omission of a police officer but also her aggression against a young man. Here, whether the police officer was right or wrong is not under discussion. At the same time, due to the lack of suites, the broader context of the three-minute video was missing.
A story told because of its intriguing nature can yield minutes of viewership and an increase in website visitors. However, without continuity, it's shooting oneself in the foot. In 2023, the Reuters Institute's Digital News Report identified that Brazilians' trust in journalism is 43%, a decrease of 19 percentage points since 2015. Statistically, the downward trend may reach 41% in 2024. In this scenario, all resources of intelligence and integrity are welcome to improve these numbers.
Suites are an opportunity to assure the public that editorial choices represent, even if against the majority view, the vehicle's commitment to a story told from beginning to end, with all its nuances. For this, the editorial line as a whole, and even more so the reporters and editors, must approach investigative activity with the detachment of recounting things as they are, and not as they should be.
